Privacy Policy

I. Who We Are

QuickFin is a financial technology platform operating in South Africa that connects applicants with licensed Financial Services Providers (“FSPs”). We do not issue or underwrite credit directly. Instead, we provide secure digital infrastructure for credit applications, data processing, and responsible partner matching in accordance with South African financial laws.

Website: https://quickfinloan.co.za | Email: compliance@quickfinloan.co.za

II. Information We Collect

QuickFin collects personal, financial, and technical data necessary for the evaluation, verification, and facilitation of credit-related services. This includes:

• Personal Identification Information: Full name, identification or passport number, contact details (phone, email, address), and date of birth.
• Financial and Employment Information: Employer details, income, expenses, and employment verification data.
• Banking Information: Bank account details, proof of account ownership, and transaction data used solely for verification and risk assessment purposes by QuickFin’s secure internal verification team.
• Application and Credit Data: Information submitted during loan application or prequalification, including declared financial obligations.
• Technical and Digital Information: IP address, device information, and cookies used for analytics, security, and fraud prevention.

By submitting information through our platform, you expressly consent to the collection and secure processing of your banking and personal information for verification and lawful compliance purposes. QuickFin’s verification team handles such data in accordance with applicable data protection requirements.

III. How We Use Your Information

• To assess your loan application and facilitate connections with suitable licensed FSP partners.
• To verify identity, employment, and ownership of banking information.
• To prevent fraud, support AML (Anti-Money Laundering) compliance, and maintain data accuracy.
• To manage lawful communication regarding applications or verification outcomes.
• To comply with applicable legal, audit, and regulatory requirements.
• To improve website functionality, fraud detection systems, and data analytics.

QuickFin processes data strictly within the limits of legitimate business purposes and legal obligations.

IV. Legal Basis for Processing

We process personal and sensitive information based on the following lawful grounds:

• Consent: You have voluntarily provided and consented to the use of your data, including banking details, for verification, assessment, and partner facilitation.
• Contractual Necessity: To initiate or process an application and facilitate financial service introductions.
• Legal Obligation: To comply with the National Credit Act, POPIA, and other financial conduct regulations.
• Legitimate Interests: To protect QuickFin, users, and partners from fraud and ensure the integrity of financial transactions.

V. Data Sharing and Disclosure

Personal data may be shared with authorised entities when necessary for processing or required by law, including:

• Licensed Financial Services Providers for the purpose of credit application assessment.
• Registered verification, payment, and compliance service providers performing checks on our behalf.
• Regulators, credit bureaus, or financial oversight authorities where required by law.
• IT and infrastructure partners assisting in secure hosting and data management.

QuickFin does not sell, lease, or commercially distribute user information. All data sharing occurs under legally binding confidentiality and data protection agreements.

VI. Data Retention

We retain user data only for as long as necessary to fulfil the purposes for which it was collected or to comply with statutory retention obligations. Application and verification data are typically retained for a minimum of five (5) years in accordance with financial record-keeping standards.

VII. Your Rights Under POPIA

As a data subject, you have the right to:

• Request access to the personal information held about you.
• Request correction, amendment, or deletion of inaccurate or obsolete information.
• Withdraw consent at any time, except where processing is legally required.
• Object to certain forms of processing based on legitimate interests.
• Request data portability, where technically feasible.

Requests can be submitted to compliance@quickfinloan.co.za. For security reasons, verification of identity may be required before processing any request.

VIII. Cookies and Website Data

Our website uses cookies and similar technologies to enhance usability, security, and performance. These tools help us understand traffic patterns, detect anomalies, and optimise content delivery. You can disable cookies in your browser settings, although doing so may limit certain site functions.

IX. Data Security

QuickFin implements strong technical and organisational safeguards, including encryption, secure servers, limited access controls, and staff confidentiality undertakings, to protect all stored information. However, while reasonable measures are taken to maintain data integrity, no system can guarantee absolute security. By using our services, you acknowledge and consent that QuickFin will act responsibly to protect your information but cannot be held liable for data compromise caused by factors beyond its control.

X. International Transfers

Data may occasionally be processed or stored outside South Africa when QuickFin or its verified partners use secure international hosting or verification systems. Any cross-border data transfers are performed in full compliance with POPIA and international adequacy standards under GDPR to ensure continued protection of personal and banking data.

XI. Policy Updates

This Privacy Policy may be amended from time to time to reflect legislative updates or operational improvements. The most recent version will always be accessible on our website, and material updates will be indicated with a revised effective date.

XII. Contact Information

For privacy-related queries, requests, or concerns, please contact our Data Protection Officer at:

Email: compliance@quickfinloan.co.za
Website: https://quickfinloan.co.za